D G Weaver - Click & Collect

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All of our showrooms are currently operating in line with the recent guidance provided by the Welsh Government, this means we are always changing and adapting out approach. This enables us in these unprecedented times, to continue to provide the same high standards of customer care that you’ve come to expect which now extends to these guidelines.

The safety of our customers and colleagues has always been paramount and never more so than now, which is why we’ve made some important changes to ensure everybody stays safe and feels confident in our dealerships. With the latest change being click and collect.

• Find the car online that suits you

• Reserve with a small reservation fee over the telephone

• We can arrange all necessary paperwork remotely

• Collect from one of our three branches

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FAQs

1. Can I come to the Showroom?

No. Due to the restrictions placed upon retailers during these current times, we are only able to operate with a ‘Click & Collect’ procedure.

2. Can I view the car before pay a reservation?

Yes. We have large volumes of cars which are outside and therefore wouldn’t require access to the showroom, any follow up would be require to occur remotely. This would be on a appointment based viewing only though, without the possibility of test drives.

3. Can I test drive the car?

You will be provided the opportunity to test drive the car on collection day. All relevant paperwork and deposits will be required to have been completed prior to this, if unhappy with anything you will not be required to proceed.

4. Is the car sanitised?

Yes. All of our cars will have been fully cleaned and disinfected prior to collection.

5. What happens to my reservation if I decide not to proceed?

You will receive a full refund

6. What happens if I need the service department?

Our service departments are all still operating for essential repairs over these lockdown periods, this applies to all customers, not just essential workers.

7. Are you offering home deliveries?

Home deliveries are available if collections aren’t possible

Exceptions can and will be made for any essential workers requiring the purchase of a new car, showroom visits can be arranged for such purchases.

8. Do you offer any Blue Card Discount?

We are currently offering a 20% discount off services for any Blue Card holders

Can't see the answer to your question? Please give us a call and we'll be more than happy to help or just send us an email and we'll reply as soon as possible.