Frequently Asked Questions

Here at DG Weaver, we want to make your car buying experience as pain free and easy as possible. With that in mind, we've compiled a selection of our most frequently asked questions and answers.

Take a look at our Ford FAQ page and find out more about why you should buy Ford vehicles, which model might be right for you and what DG Weaver, one of the largest and longest established independent Ford dealers in the UK can offer you.

New Cars

What is a Mild Hybrid Electric Vehicle (MHEV)?

A Mild Hybrid Vehicle, a vehicle that is powered by both a normal combustion engine and a small electrical motor that helps improve efficiency. The electric motor is merely there to assist the combustion engine, not power the entire vehicle and therefore cannot drive on electric energy alone. The MHEV electric motors can be recharged in one of two ways: through regenerative braking or through the conventional engine.

Do you need to charge a MHEV?

You do not need to charge a MHEV, the 48V Li-ion battery is automatically recharged by regenerative braking during coasting and braking. There is no requirement to connect the battery to a power source.

What is the difference between a MHEV and a Hybrid Electric Vehicle (HEV)?

As with MHEV, HEV have an internal combustion engine, but they also have a larger battery and more powerful motor. This provides more assistance to the engine and enables the vehicle to drive parts of short journeys at low speeds using the electric motor alone. Thanks to the conventional engine, this can help improve driving range. This is because the vehicle is capable of using both battery and the internal combustion engine.

Is the Puma available as a Plug-In Hybrid Electric Vehicle (PHEV) or All Electric Vehicle (BEV)?

The New Ford Puma is currently only available in a MHEV, if you would like more information on Ford's future electric vehicle, please send us your question

What is a Plug-In Hybrid Electric Vehicle

A Plug-in Hybrid (PHEV) is the best of both worlds, these vehicles have a higher voltage battery, allowing you to drive longer distances on all electric compared to a Hybrid Electric Vehicle (HEV) and a normal combustion engine. The PHEV has two charging options;

1. Charged from an external electricity supply, an added bonus from the traditional hybrid.
2. The use of advanced charging technology, which takes advantage of previously lost energy while braking.

It’s ideal for zero-emission electric driving for 30 miles and the manual switch allows you to conserve battery life for longer journeys.

What does EcoBlue mean?

EcoBlue is Fords latest TDCi engine, with the EU constantly imposes stricter emissions regulations on vehicle manufacturers. Ford has designed the EcoBlue range, to comply with these latest Euro VI rules, it produces a lower levels of NOx and the Carbon Dioxide (CO2) levels have dropped by as much as 10 per cent. The EcoBlue engine also has a new fuel injection system, which delivers an incredibly precise amount of diesel when required, which combined with an optimised air intake system results in an ideal mix of fuel and air at all times. Resulting in Fords EcoBlue engine being 13 per cent more efficient than the unit it replaces, saving you money, as well as giving you the peace of mind that your engine is impacting the environment less than previously.

How far will the All-New Kuga drive in pure electric?

When the All-New Kuga' battery is fully charged, the PHEV will drive up to 35 miles.

What are the All-New Kuga Electric-Vehicle (EV) drive modes?

The All-New Kuga has four EV drive modes, giving the drive complete control over the electric driving experience;

Auto EV

The default EV mode. Enables the vehicle to drive electrically for as long as possible. Automatically switches between electric and combustion engine driving, prioritising the use of the electric motor as much as possible, only using the combustion engine when required.

EV Now

When sufficient charge is available, only the electric motor is used. Automatically uses the combustion engine when needed, ensuring the driver can complete their journey.

EV Later

Use the combustion engine to save power in the battery for later use. Can be used when the driver knows that their journey will include entering a low/zero emission area, to save their electric-only driving range until needed.

EV Charge

Uses the engine to charge the battery up to 80 percent during driving once the vehicle range has been depleted. This provides additional electric range that can be used later in the journey.

Who makes Fords?

Ford Motor Company is an American automotive manufacturer with production plants across the world. Until 2002, passenger cars made for sale in the UK were produced here, but today the Dagenham and Bridgend plants only make engines, which are then transported to the EU where the cars are assembled.

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Are Ford cars reliable?

As the manufacturer of some of the UK’s most popular models, Ford is considered to be a solid choice when it comes to vehicle ownership. New car buyers are, of course, covered by a three-year/60,000-mile warranty for added peace of mind. Among the most reliable SUVs in the range are the Ford Kuga and Ford EcoSport – in fact, the Kuga is considered one of the more reliable models in its class by What Car? magazine.

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What is the best-selling Ford car?

The best-selling Ford car is also the best-selling model in the UK: the Ford Fiesta. This is closely followed by the Ford Focus, which in turn is followed by the Ford Kuga. All three models appear in the top 10 best-selling models for 2019 as of April 2019.

Is Ford Focus a good car?

As one of the most popular vehicles among British motorists, the Ford Focus is widely considered to be a good car. It provides plenty of room for occupants, comfortable seating, and a good driving position. Ford is also famed for its clever engineering that provides a responsive and agile drive – and the Focus benefits from this. With low running costs too, it’s a favourite for young families.

View Ford Focus


​What Ford SUV has 7 seats?

As yet, there are no Ford SUVs on sale in the UK that offer seven seats. The largest model in the SUV lineup is the Ford Edge, which is a spacious option, but those needing to seat seven will currently need to opt for either a Grand C-MAX, S-MAX or Galaxy.

Are Ford Kugas 4x4?

The All-New Ford Kuga is available as both a front-wheel drive and 4x4, enabling you to choose which option is best for you. The 2.0-litre EcoBlue diesel model with 190PS is four-wheel drive.

View All-New Ford Kuga


Are Ford Fiestas good cars?

As the UK’s best-selling car, many would argue that the Fiesta is a great option, particularly for those in need of a reliable hatchback. Not only does it offer an engaging and nimble drive, it’s also surprisingly spacious inside and economical to run. Newer models and higher trim levels provide a comprehensive amount of in-car and safety equipment, making them popular with tech enthusiasts and young families.

View Ford Fiesta

Servicing

What is a Ford Motorcraft service?

A Ford Motorcraft service is offered to drivers with vehicles of four years and older. It’s clearly and transparently priced, meaning there are no hidden extras. Your vehicle is serviced by one of the trained technicians at DG Weaver, who will use the latest tools and equipment to carry out every check. The service includes an oil and filter change, tyre pressure check, brake check and more. For full details, visit our Motorcraft page.

Ford Motorcraft


What does the Ford service plan cover?

Ford service plans make servicing your vehicle easy and affordable. They enable you to choose the type of service you need and spread the cost over affordable monthly payments. If you’d like to take advantage of a Ford service plan, or any of the Ford servicing offers available at DG Weaver, contact our team today.

Servicing

Ford Privilege

What is Ford Privilege?

Ford Privilege is a scheme that’s available to Ford and Jaguar/Land Rover employees and their families. It enables them to buy vehicles from the manufacturer at discounted prices. To become eligible, employees must have completed six months of continuous employment with Ford; at this point they can also nominate relatives to benefit from the scheme.

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