Privacy Policy

Disclosure - Whilst every care has been taken to ensure all of the information on this site is accurate, please always check with your dealer as errors can occur.

We know that you care how your information is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy . By visiting any of our websites you are accepting and consenting to the practices described in this Privacy Policy.

CONTROL OF PERSONAL INFORMATION

Any personal information provided to or to be gathered by us is controlled primarily by us and our registered office.

COLLECTION AND USE OF PERSONAL INFORMATION

The information we learn from customers helps us personalise and continually improve your experience with us. We use the information:

• To respond to your questions or requests for additional information.
• To provide you with information that you have specifically requested or that we have asked if you would like to receive.
• For internal analysis so that we can better understand how we can improve our site, products and services.
• From time to time, to recommend offers, products and/or services that may be of interest to you, where you have consented to be contacted for such purposes. If you do not want to receive information in this way then you should leave mailing list sign-up unchecked when we ask for your consent to do this.
• where requested by the user, we may use the information provided to complete a finance proposal.

HERE ARE THE TYPES OF INFORMATION WE GATHER:

• Information you give us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
• Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses any of our websites. Examples of the automatic information we receive are shown below.
• E-mail communications: to help us make e-mails more useful and interesting.
• Information from other sources: we might receive information about you from other sources and add it to our account information. Examples of information are shown below.

COOKIES

• Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such including personalised greetings and storage of items in your wish lists between visits.
• The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of our services and useful features and we recommend that you leave them turned on.

SHARED INFORMATION

• Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below and only within our internal departments and subsidiaries which we controls and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
• Businesses we do not control: we work closely with our affiliated businesses. In some cases these businesses operate stores within our group or sell offerings to you through Services provided by us. In other cases, we may operate stores, provide services or sell product lines with or on behalf of these businesses. You can tell when a third party is involved in your transactions and we may share customer information related to those transactions with that third party.
• Agents: we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, market research and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
• Promotional offers: sometimes we send offers to selected groups of our customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please contact us to adjust your communication preferences.
• Business transfers: as we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless under customer consents). Also, in the unlikely event that our organisation or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of our organisation and others: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply under our Terms and Conditions and other agreements or to protect the rights, property or safety of our organisation. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.

INFORMATION SECURITY

We take reasonable steps to protect your personal information as you visit and use the site and to protect such information from loss, misuse, unauthorised access, disclosure, alteration or destruction. Unfortunately no data transmission can be guaranteed to be 100% secure. As a result we cannot warrant the security of any information you provide to us and you do so at your own risk.

YOUR CHOICES

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such features as online purchasing, wish lists, customer reviews, etc.

If you do not want to receive e-mail or other mail from us please contact us to adjust your communications preference.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

INFORMATION YOU GIVE US

D G Weaver Ltd. collects personal information that you voluntarily provide via the site. Personal information is any information which identifies you including, for example, your name, email address, contact details etc. When using the enquiry form we may ask you to provide your name, address, telephone number, email address and vehicle details. For newsletter sign ups we ask for your name and email address. This is not an exhaustive list and we may ask for additional information as relevant from time to time.

PASSIVE INFORMATION

Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, the full Uniform Resource Locators (URL) to and from our website (including date and time), cookie number, products you viewed or searched for and any phone number used to call our customer services number.

INFORMATION FROM OTHER SOURCES

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily, account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses for which we provide technical, advertising or other services and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

CO-BRANDED AND JOINT VENTURES

In the future we may offer joint or co-branded products and services to other joint ventures.

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Ford Motor Company & D G Weaver Ltd. Fair Collection Notice

When you buy a product or receive services from:

• D G Weaver Ltd.;
• other Ford dealers; and/or
• Ford Motor Company Limited ("Ford")

certain information about you and your vehicle ("personal information") will be collected.

This notice explains how your personal information will be used and who it will be shared with.

Who we share your information with

Your personal information may be disclosed:

• to companies or other organisations that Ford and/or D G Weaver Ltd. have engaged to provide services on their behalf;
• to companies or other organisations where you have asked us to or agreed that we may share your personal information with them;
• to any law enforcement agency, court, regulator, government authority or other third party where Ford and/or D G Weaver Ltd. believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.

Ford may also transfer your personal information for the purposes described in this notice to FCE Bank plc (“Ford Credit”) and any Ford Motor Company Group company worldwide and its service providers.

What information will we use?

Ford holds personal information you provide to us such as your name, address, phone numbers and email addresses and information required for financing purposes such as payment information.

We will also collect information about your vehicle(s) include the model, age, registration number, vehicle identification number ("VIN") and mileage.

When you bring your vehicle in for servicing we will collect diagnostic information about your vehicle and keep a record of the work carried out and parts supplied. We explain more about this in a separate section at the end of this notice.

We will also keep a record of information you provide when you write to us or contact our customer service centre.

We may combine the information we hold with information about you or your interests, socio-economic and socio-demographic status, online identifiers and current contact details collected by third parties, but only when those third parties have your consent to this.

How do we use your information?

We may combine and analyse your personal information to help us develop and improve our products and services, to understand our customers better, and to manage and improve our relationship with you.This could include, for example, analysing vehicle diagnostic information, conducting recalls, informing our distribution strategy, evaluating the effectiveness of our marketing and customer service, conducting market analysis and identifying products or services which may be of interest to you, and contacting you to tell you about such products and services.

We would like to make sure the communications we send you and our interactions with you are as relevant to you as possible. As a result, from time to time, we may use information about you collected from third parties (as described in the ['What information will we use?'] section above) to help us determine what Ford products and services you might be interested in. We may then send you information about those products and services in accordance with your communications preferences and use the information we hold about you to inform our customer service centres if you contact them. We may also work with third parties to show you tailored advertising on social media platforms or, if you have consented to the use of cookies, when you browse the internet/visit other websites (please see Ford's cookie guide for more information). You can find out how to stop receiving marketing material from us in the ['Your rights'] section below.

Your information will be treated in accordance with UK law concerning data protection and may be transferred within the European Union ("EU")/European Economic Area ("EEA"), as well as to countries outside the EU/EEA (including to the USA).Ford will take reasonable steps to ensure that your personal information is adequately protected when it is transferred to countries outside the EU/EEA.

Repair, diagnosis and servicing for your Ford vehicle

When your Ford vehicle was manufactured it was assigned a unique number (the Vehicle Identification Number, or VIN). From the VIN we can tell certain information about your vehicle, including its model, age, the software it uses and its technical specifications.

In order to diagnose, analyse, repair or service your vehicle, the technicians working on it will need to collect the VIN together with certain diagnostic information and information about the current state of your vehicle (for example, what software versions it is using, its mileage etc.).

This information will be transferred to a system run by Ford so that the technicians working on your vehicle can be provided with vehicle-specific repair, maintenance and diagnostic information (such as wiring diagrams, vehicle software updates) and information about any past work carried out on your vehicle to assist them to diagnose, repair and/or service it and to enable them to maintain their records.

To make sure your vehicle has a comprehensive diagnosis record, information about what work is done to your vehicle when it is serviced or repaired will be linked to the VIN of your vehicle. This will be transferred to the system and stored so that Ford (or any third parties it authorises to use the system in this way) can make information about past repair or service available to any dealer or repairer anywhere in the world who needs to repair or service your vehicle.

The information held on the system is also used by Ford to enable the diagnosis, repair of your vehicle, to manage and administer warranties and similar products and services, for product safety and research and development purposes and to enable Ford to comply with its legal obligations.

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In addition to the transfers of information described above, Ford may also pass this information to:

• companies in the Ford corporate Group for the purposes of research and development and analytics; and/or
• to companies in the Ford corporate Group and/or third parties where Ford Motor Company Limited believes this is necessary to comply with a legal or regulatory obligation, or otherwise to protect the rights of Ford, other companies in the Ford Motor Company corporate group, or the rights of any third party.

Given the global nature of the system, VIN information is transferred to countries outside the European Economic Area by Ford.

If you have any questions, or would like to access the information about your VIN held in the system, please contact Ford at:

Privacy Enquiryoremail:dpeurope@ford.com
PO Box 616

Hull

HU9 9PR

Your rights

You have the right as an individual to find out what information Ford and/or D G Weaver Ltd. holds about you and for what purposes, as well as to make corrections if necessary. You also have the right in some circumstances to object to our continuing the processing of your personal data.

If you have questions or concerns regarding D G Weaver’s use of your personal information or would like to access the information that D G Weaver Ltd.’s holds about you, please contact:

D G Weaver Ltd.

200 Gelli Road,

Ton Pentre,

R.C.T.

CF41 7LU.

If you have questions or concerns regarding Ford's use of your personal information, or would like to access the information that Ford holds about you, please contact:

Privacy Enquiryoremail:dpeurope@ford.com
PO Box 616

Hull

HU9 9PR